Privacy Policy
Effective Date: December 18, 2024
Last Updated: December 18, 2024
Welcome to Jothishya! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our astrology and spiritual guidance services.
1. Information We Collect
- Personal Information: Name, phone number, email, date of birth, time of birth, place of birth
- Profile Information: Gender, profile picture, address, personal preferences
- Astrological Data: Birth chart information, horoscope preferences, consultation history
- Payment Information: Billing details, transaction history (processed securely)
- Usage Information: App usage patterns, device information, IP address
2. How We Use Your Information
- Create and maintain your user account
- Generate personalized horoscopes and birth charts
- Connect you with qualified astrologers
- Process payments and manage subscriptions
- Provide customer support and resolve issues
- Improve our services and develop new features
- Send service notifications and updates
3. Information Sharing
- With Astrologers: Necessary information for consultations
- Service Providers: Payment processors, cloud storage, analytics
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger or acquisition
4. Data Security
- SSL/TLS encryption for all data transmission
- Secure servers with access controls
- Regular security assessments
- Staff training on data protection
- Limited access on need-to-know basis
5. Your Rights
- Access: Request a copy of your personal data
- Update: Modify your profile information
- Delete: Request deletion of your account and data
- Portability: Request data in machine-readable format
- Opt-out: Control communication preferences
6. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Account data is typically retained for 7 years after account closure.
7. Contact Information
Terms of Service
Effective Date: December 18, 2024
Last Updated: December 18, 2024
Welcome to Jothishya! These Terms of Service govern your use of our astrology and spiritual guidance platform. By using our services, you agree to these terms.
1. Service Description
Jothishya provides:
- Personalized horoscopes and birth chart generation
- Live consultations with verified astrologers
- Astrological reports and predictions
- Spiritual guidance and remedial solutions
- Marriage compatibility analysis
- Naming services and auspicious timing consultations
2. User Eligibility
- Must be at least 18 years old to use our services
- Provide accurate information during registration
- Maintain security of your account credentials
- Responsible for all activities under your account
3. User Conduct
You agree not to:
- Provide false or misleading information
- Harass, abuse, or threaten astrologers or users
- Share inappropriate or illegal content
- Attempt to hack or disrupt our systems
- Violate any applicable laws
4. Payment Terms
- Service prices are clearly displayed before purchase
- Payments processed securely through third-party providers
- Wallet balance is non-transferable and non-refundable
- No refunds once consultation begins
- Full refund for technical issues on our end
5. Service Disclaimers
- Astrological services are for entertainment and guidance purposes
- We do not guarantee accuracy of predictions
- Services should not replace professional advice
- Individual results may vary
6. Limitation of Liability
Jothishya shall not be liable for indirect, incidental, or consequential damages, loss of profits, or service interruptions.
7. Termination
- You may terminate your account at any time
- We may suspend accounts for violations
- Outstanding obligations remain after termination
8. Governing Law
These terms are governed by the laws of Sri Lanka. Any disputes will be resolved in the courts of Colombo, Sri Lanka.
9. Contact Information